Based on 377 completed responses to the Functional Skills survey and note that some institutions will use more than one AO so the results
will not add up to 100%, the results are:
City and Guilds are the most popular choice
with a market share of 49%, followed by Pearson (Edexcel) with 36%, OCR on 17%
and Pearson (EDI) 14%. "Others" accounted for 26% market share but no
company exceeded 5% market share on an individual basis.
Looking just at the FE sector, EDI are
much less prevalent whilst OCR and Edexcel get higher market shares, it's the
other way round in work based learning where EDI and City & Guilds both
increase their market shares.
Overall, the Awarding Organisations
should be pleased with the customer satisfaction ratings from the respondents
with more than 80% describing themselves as very or quite happy. Of particular
note are EDI and OCR who both nudged 90% satisfaction by this measure.
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